About the Role
Job Summary:
The Audio-Visual Site Lead and Sales Coordinator is responsible for managing the audio-visual operations and sales at a particular site or location. They oversee the setup, installation, operation, and maintenance of audio-visual equipment, ensuring high-quality services are provided to our clients. Additionally, they work closely with clients from project beginning to end, to bring their vision to reality while also meeting their technical needs.
Duties and Responsibilities:
Manage and oversee the installation, operation, and maintenance of audio-visual equipment at a particular site or location.
Ensure the delivery of high-quality audio-visual services to customers.
Work closely with the sales team to identify potential clients and generate leads.
Close sales deals by providing accurate quotes, negotiating prices, and ensuring customer satisfaction.
Develop and maintain strong relationships with existing clients, providing them with excellent customer service and support.
Keep up-to-date with the latest trends and developments in the audio-visual industry and incorporate them into the business operations.
Develop and maintain an inventory of audio-visual equipment, ensuring that all equipment is well-maintained and operational.
Manage a team of technicians and support staff, ensuring they are properly trained and equipped to perform their duties.
Monitor and report on the performance of the audio-visual operations and sales, including revenue, expenses, and customer satisfaction.
Prepare and submit regular reports to the management team, outlining the site's performance and identifying areas for improvement.
Qualifications:
Bachelor's degree in a related field such as business management, marketing, or audio-visual technology.
Proven experience in audio-visual operations and sales, preferably in a supervisory or leadership role.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Demonstrated ability to close sales deals, negotiate prices, and provide excellent customer service.
Proficiency in using audio-visual equipment and software, and knowledge of the latest trends and developments in the industry.
Ability to work independently and as part of a team and adapt to changing priorities and environments.
Availability to work flexible hours, including evenings, weekends, and some holidays as required.
The Audio-Visual Site Lead and Sales Coordinator is a key member of the team, responsible for ensuring the smooth operation of the audio-visual services and generating revenue through sales. They play a critical role in the success of the business, and as such, require a combination of technical expertise, sales skills, and strong leadership abilities.
Requirements
The requirements for the onsite Audio-Visual Site Lead and Sales Coordinator can vary depending on the specific event and organization, but here are some general qualifications and skills that are often sought after:
Education: A bachelor's degree Event Management, Audio-Visual Technology, or a related field is often preferred, but relevant experience can be substituted.
Experience: Previous experience in event planning or project management or audio-visual deployment is essential, ideally in a similar industry or event type. The amount of experience required can vary depending on the complexity and size of the event.
Communication skills: Excellent communication skills are crucial for the Audio-Visual Site Lead and Sales Coordinator. This includes the ability to listen carefully, articulate ideas clearly, negotiate effectively, and build strong relationships with clients, vendors, and stakeholders.
Organizational skills: The Audio-Visual Site Lead and Sales Coordinator must be able to multitask, prioritize tasks, and manage timelines effectively. They should also have excellent attention to detail and the ability to anticipate problems and proactively develop solutions.
Leadership skills: The Audio-Visual Site Lead and Sales Coordinator should be able to lead a team, delegate tasks, and motivate team members to achieve their goals.
Technical skills: Familiarity with event management software and other project management tools is essential. They should also be familiar with event logistics, production, and design.
Flexibility: Audio-Visual Site Lead and Sales Coordinator must be able to adapt to changing circumstances and be comfortable with ambiguity. They should also be able to work under pressure and handle unexpected situations with ease.
Knowledge of local laws and regulations: Depending on the event location and type, theAudio-Visual Site Lead and Sales Coordinator should have knowledge of the relevant laws and regulations, such as safety requirements and licensing laws.
Budgeting and financial management: The Audio-Visual Site Lead and Sales Coordinator should be able to create and manage budgets, negotiate contracts, and track expenses.
Overall, the Audio-Visual Site Lead and Sales Coordinator should be able to handle all aspects of event planning and project management from concept development to deployment, to post-event evaluation. They should be a creative problem-solver, excellent communicator, adept at managing teams and budgets, and providing the highest levels of service to our clients and team-members.
About the Company
Spotlight onsite audio-visual service is a division of Commercial AV Systems, LLC, a La Crosse, WI based service organization.